PT-012 · Rights, Options and Local Networks
Child Support in Texas: Paternity and Who Runs It
How paternity is established in Texas, which state office actually runs a child support case, and how Dallas and Fort Worth families find their nearest one.

If you are raising a child in Texas and the other parent lives somewhere else, the child support system is the machinery that turns a legal duty into money in your account. The federal government oversees it through the Office of Child Support Enforcement, while Texas runs its own program that locates parents, establishes paternity and sets orders. Here is how each stage actually works, from a first application to the moment an order changes.
Who runs child support in Texas
The national program is run at the federal level by the Office of Child Support Enforcement, an agency inside the Administration for Children and Families. Its stated job is to work with federal, state, tribal and local governments so that children receive support from both parents even when the parents live in separate households.
The Office of Child Support Enforcement does not open your case or set your amount. It supervises the framework, while a local agency handles the day to day. In Texas that local work is done by the state child support program, which is the office you actually call, visit or log into.
What is the federal office's role?
The federal office is a coordinator and standard setter. It partners with states, tribes and local governments to promote parental responsibility, and it publishes the tools and guidance that those programs use. Its own site points parents to three practical destinations: contacts for state and tribal child support agencies, the place to sign up for an order, pay it or change it, and a set of frequently asked questions.
For employers it is the same story: the federal side states that employers are required to comply with federal regulations, then hands the detail to the states. And because orders often cross state and national lines, the office also works on the international side. One of its services, the Central Authority Payment Service, had sent over ten million dollars in international child support payments to thirteen countries and Ontario on behalf of forty four states by mid 2025. It exists to eliminate paper checks, which speeds money to families.
Is child support a government agency?
Yes and no, and the distinction matters. The Office of the Attorney General, a Texas state government agency, runs the Child Support Division that opens cases, establishes paternity and enforces orders. But its own materials are direct that it represents the State of Texas in providing these services, not either parent, so it is a government agency acting in the child's interest rather than a private attorney working for the mother or the father. Mothers, fathers and other caregivers can all apply, and in most cases there is no charge: households already receiving TANF or Medicaid are enrolled automatically, and other applicants pay nothing to open a case. A flat annual fee of $35 applies only to a full-service case that has never received TANF, and only in a year it collects at least $550, the amount in force since October 2019 (it was $25 on $500 from October 2011).
Do you have to prove paternity first?
Yes, in most cases an order cannot be set until legal fatherhood is established. The federal office lists establishing paternity as one of the core functions of local programs, alongside locating parents and setting child support orders. If the parents were married when the child was born, the legal position is usually already clear. If they were not, the case normally begins with a paternity step before anyone talks about amounts.
This matters because the order belongs to the child, not to the relationship between the adults. Even where the parents are no longer together and no longer speaking, the duty runs to the child, and the program is built around that principle.
In Texas, that paternity step takes one of two forms. Parents who are not married can sign a voluntary Acknowledgment of Paternity, a legal document that establishes a child's legal father along with the rights and duties that follow: custody, visitation and support. Where there is a dispute or no signed acknowledgment, the Child Support Division can open a paternity case itself, which can include a court-ordered DNA test before an order is set. Either route ends at the same place, a legal father on record, which is what lets a support order exist at all.
How you open a case with the state
Applications go through the state program, and the federal office operates a page that gives contacts for state and tribal child support agencies so you can find the right office rather than guessing. From there a caseworker takes over: locating the other parent, confirming parentage, and moving toward an order.
The federal office also keeps the parts of this that parents most often need in one place. You can sign up for a new order, pay an existing one, or ask for a change through that section of the site, and the frequently asked questions answer the recurring procedural queries. If you are new to all of this and would rather talk to someone local first, the 211 Texas helpline is used across North Texas to route families to the right office and to other support at the same time.
Bring what you have: the child's birth details, any existing court papers, and whatever you know about where the other parent lives and works. The locating stage depends heavily on those last two points, so partial information is still worth handing over rather than holding back until you have more.
The Child Support Division operates field offices across Texas, including in the Dallas and Fort Worth area, and its website lists the address and phone number for the office nearest you. Walking into a local office is not required, since the same case can be opened and managed by phone or online, but it remains an option for a parent who would rather sit across from someone than work through a form alone.
How Texas calculates the amount
The Office of Child Support Enforcement does not publish the Texas guideline percentages on its own pages, and this article will not invent them. What it does publish is who does what. Setting child support orders is a function of the local program, not of the federal agency, so the formula applied to your income and the other parent's income comes from Texas rules and is run by the state case.
Practically, that means your first accurate figure will come from the state, not from a general article. The same applies to the question of how much of the cost of health insurance or childcare gets added in. Those are matters for the order itself, and the order is where you should look for the number that actually governs.
If money is tight while the case is being opened, the wider support system in North Texas runs alongside child support rather than instead of it. Food, housing help and baby basics are covered in other guides on this site, and they do not depend on whether an order has been signed yet.
Payment, enforcement and consequences
The federal office is explicit that employers play a large part in enforcement and are required to comply with federal regulations. That is why so many orders are paid through withholding from a paycheck: it is the most reliable method, not a punishment. The employer pages spell out responsibilities and the state by state requirements an employer has to follow.
For parents on the receiving side, the international payment service described above is one example of the plumbing that exists so money moves without paper. For parents on the paying side, the same plumbing means a missed payment is visible quickly.
If you are the parent paying, the fastest way to avoid escalation is to contact the state program before a missed payment becomes a pattern. If you are the parent receiving, keep the state case updated with your current address and bank details. Both directions run through the same system, and stale contact information is the most common reason a case stalls.
Changing an order when life changes
The federal office provides a route to change an order, which tells you that modification is a normal part of the process rather than an exceptional event. Jobs end, hours are cut, a child's needs change, and the amount set at one point in time is not meant to be permanent.
The federal news pages also show that the program itself keeps moving. Every August is Child Support Awareness Month, and the office provides a toolkit of infographics and social media posts that state and tribal programs use to show how the program helps families. More strikingly, in its 2024 financial year data the office approved three new tribal child support programs, the first additions since 2018, bringing the total to sixty three. Those tribal programs collected fifty million dollars and served more than fifty seven thousand children that year. The system is not a single national office but a set of programs, each with its own rules and its own reach.
Where to go next with a case
Start with the state program, because that is where paternity is established, orders are set and amounts are changed. Use the federal pages for the framework, the agency contacts and the answers to the questions that come up again and again. Keep your contact details current on both sides, and read your order rather than relying on a remembered figure.
The office also runs a newsletter, the Child Support Report, which carries articles on the practical side of running a caseload, and it publishes a start up guide for tribal child support programs. For a parent, the most useful of these doors is usually the plain one: find your state or tribal agency contact, open the case, and let the paperwork do the work it was designed for.
About the Office of Child Support Enforcement
The Office of Child Support Enforcement is the federal agency inside the Administration for Children and Families that oversees the national child support program. It works with federal, state, tribal and local governments so that children receive support from both parents even when the parents live in separate households. Its pages carry agency contacts, tools for domestic violence survivors, a history timeline of the program and a start up guide for tribal programs.